Purifas Therapy Bed Solution Free Trial FAQ

No, we will simply take a holding fee of $617, the cost of the Therapy Bed Solution.

Your credit card will be charged $617 at the end of the 30 days if:

1. you decide to keep the Therapy Bed Solution after the 30-day trial, or
2. you don’t notify us within the 30 days that you no longer wish to continue with the Therapy Bed Solution.
   

If you love the solution (and we're confident you will), you can seamlessly transition to a regular subscription. Your credit card will also be charged $617, the cost of the Therapy Bed Solution.

If you decide you don’t want to continue with the Therapy Bed Solution, you need to let us know within the 30 days by sending an email to customerservice@purifas.com.

We will work with you to ensure the non-perishable items, i.e., the Dream Topper, the BodyShield Dispenser and the PillowGuard Reusable, are returned to Purifas HQ (Unit 4/5 Merryvale Road, Minto, NSW 2566) in an as-new condition and in a timely manner.

You can keep and continue to use the remaining single-use items for free – a courtesy for your time.

No. You can keep and continue to use whatever single-use items you have left – a courtesy for your time.

Simply repackage the items and contact Purifas to arrange collection. Call us on 1300 251 915 or email customerservice@purifas.com.

Purifas will pay any costs associated with the return of the non-perishable items.

Absolutely! Not only are our recyclable PillowGuards and BodyShield 100% recyclable, reduced laundry needs contribute to a smaller environmental footprint.

Yes, it’s a requirement of the trial that you attach the Sticky Strips to the underside of your therapy bed. This guarantees you experience the solution in all its glory.

They’re really easy to attach. Take a look at these simple, step-by-step instructions.

Easy. You can reach out to our team who will guide you through the process. Simply email customerservice@purifas.com or call 1300 251 915.